Privacy Policy

Last updated: 09 May 2025

Prashna Kundli (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website or mobile application.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Details: Name, birth details (date, time, place), gender

  • Contact Information: Email address, phone number

  • Device Information: IP address, browser type, device model, OS version

  • Usage Data: Pages visited, session duration, and actions performed

  • Payment Details: Processed securely through third-party payment gateways (e.g., Razorpay) – we do not store your card or UPI data.

2. How We Use Your Information

We use your data to:

  • Generate personalized kundli and astrological predictions

  • Offer consultation services with astrologers

  • Improve user experience and app functionality

  • Send transactional emails or WhatsApp updates

  • Recommend suitable remedies or products

  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share limited information with:

  • Trusted Service Providers: For payment processing, hosting, analytics

  • Legal Authorities: When required by law or for protecting rights/safety

4. Data Security

We follow strict protocols to protect your data:

  • Encrypted connections via HTTPS

  • Role-based access controls

  • Secure cloud storage

  • Regular data audits

5. Your Rights

You have the right to:

  • Access or correct your data

  • Request deletion of your account

  • Withdraw consent at any time

To exercise your rights, email us at: support@prashnakundli.com

6. Cookies and Tracking

We may use cookies to enhance your experience. You can control or disable cookies through your browser settings.

7. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new “last updated” date.

9. Contact Us

If you have questions or concerns about our privacy practices, please contact:

Prashna Kundli Team
Email: support@prashnakundli.com
Website: https://prashnakundli.com