Privacy Policy
Privacy Policy
Last updated: 09 May 2025
Prashna Kundli (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website or mobile application.
1. Information We Collect
We may collect the following types of personal information from you:
Personal Details: Name, birth details (date, time, place), gender
Contact Information: Email address, phone number
Device Information: IP address, browser type, device model, OS version
Usage Data: Pages visited, session duration, and actions performed
Payment Details: Processed securely through third-party payment gateways (e.g., Razorpay) – we do not store your card or UPI data.
2. How We Use Your Information
We use your data to:
Generate personalized kundli and astrological predictions
Offer consultation services with astrologers
Improve user experience and app functionality
Send transactional emails or WhatsApp updates
Recommend suitable remedies or products
Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share limited information with:
Trusted Service Providers: For payment processing, hosting, analytics
Legal Authorities: When required by law or for protecting rights/safety
4. Data Security
We follow strict protocols to protect your data:
Encrypted connections via HTTPS
Role-based access controls
Secure cloud storage
Regular data audits
5. Your Rights
You have the right to:
Access or correct your data
Request deletion of your account
Withdraw consent at any time
To exercise your rights, email us at: support@prashnakundli.com
6. Cookies and Tracking
We may use cookies to enhance your experience. You can control or disable cookies through your browser settings.
7. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new “last updated” date.
9. Contact Us
If you have questions or concerns about our privacy practices, please contact:
Prashna Kundli Team
Email: support@prashnakundli.com
Website: https://prashnakundli.com