Refund and Policy

Thank you for choosing Prashna Kundli for your astrology needs. We strive to provide accurate and insightful readings to our clients. However, we understand that circumstances may arise where a refund is necessary. Here’s our refund and policy information to guide you through the process.

Refund Policy:

We offer refunds according to the following guidelines:

Refund Processing Time: Please note that due to restrictions with our payment gateway, refunds may take up to 2 business days to process.

Eligibility for Refunds:

Refunds are available within 2 days of your purchase.
To be eligible for a refund, your request must be made within the specified timeframe.
Refund Method: Refunds will be issued to the original payment method used for the purchase.

Refund Amount:

Rupees 299 Package: Full refund available.
Rupees 999 Package: Full refund available.
Rupees 2099 Package: Full refund available

Refund Process:

To request a refund, please follow these steps:

  1. Contact Us: Send an email to prashnakundli@gmail.com with your refund request.
  2. Provide Details: Include your name, email address, and order number in your refund request email.
  3. Reason for Refund: While not mandatory, providing a reason for your refund request can help us improve our services.
  4. Confirmation: Once your refund request is received, we will confirm the refund and initiate the process.

Cancellation Policy:

You may cancel your order within 24 hours of purchase for a full refund. However, cancellations made after 24 hours will not be eligible for a refund.

Contact Us:

If you have any questions or concerns regarding our refund and policy, please feel free to contact us at prashnakundli@gmail.com We are here to assist you.

Disclaimer:

Please note that astrology readings and predictions are based on interpretations and should not be taken as absolute truths. Results may vary, and we do not guarantee specific outcomes.

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